pcb 88 Terms and Conditions

This document sets out the core rules governing the pcb 88 platform and all related services. By browsing the website, creating an account, making a deposit, placing a bet, or playing any game, the user is considered to have fully accepted all the terms described here.

pcb 88 is a platform providing online entertainment and sports betting services in Bangladesh. These terms apply equally to both the pcb 88 mobile app and website. Any arrangement or relationship with a third party in connection with this service will not be treated as independent of these terms.

Alongside these terms, our Privacy Policy and Responsible Gaming Guidelines are equally in effect and are considered an integral part of this agreement.

To create an account and use pcb 88's services, the user must be at least 21 years of age. Any person under 21 is strictly prohibited from operating an account or using the services.

• The age information provided at registration must be accurate and verifiable.
• pcb 88 may request a government-issued ID at any time for age verification purposes.
• Providing false information about age will result in immediate account closure, and all transactions will be considered void.
• pcb 88 reserves the right to notify the relevant authorities if a minor is found to have used an account.

Each user may operate only one account. Having multiple accounts under the same name, mobile number, device, or IP address will be treated as a rule violation.

• All information provided at registration must be truthful, accurate, and up to date.
• It is the user's responsibility to keep their account login details confidential; the account must not be shared with or used by anyone else.
• If unauthorised access to the account is suspected, the pcb 88 support team must be notified immediately.
• After account creation, users may be asked to complete a Know Your Customer (KYC) verification process; failure to complete it within the specified time may result in the account being temporarily suspended.
• Users may request to close their account at any time.

Deposit and withdrawal services on pcb 88 are processed through Bangladesh's widely used mobile banking channels.

• Deposit methods: bKash, Nagad, Rocket, Upay.
• Withdrawal methods: bKash, Nagad, Rocket, Upay.
• Minimum deposit: ৳300 (for all methods).
• Minimum withdrawal: ৳500.
• Withdrawal requests are generally processed within 1 hour.
• The source of a deposit must be the user's own registered mobile banking account. Transactions through third parties are not permitted.
• pcb 88 reserves the right to suspend and investigate any suspicious transaction.
• Any active bonus wagering requirement must be fully met before a withdrawal can be made.

pcb 88 offers various bonuses and promotions to its users. Each offer has its own terms, which must be read carefully before claiming a bonus.

• Welcome Bonus: New members can receive a 120% bonus on their first deposit, up to ৳15,000. The wagering requirement is 10 times the bonus amount — for example, a ৳1,000 deposit earns a ৳1,200 bonus, and ৳12,000 in wagering must be completed before a withdrawal can be made.
• A bonus may only apply to specific eligible games or events.
• While one bonus is active, another cannot be claimed at the same time, unless pcb 88 expressly permits it.
• If bonus misuse or fraud is found, pcb 88 reserves the right to cancel the bonus in question and suspend the account.
• Winnings earned from a bonus cannot be withdrawn directly — they become eligible for withdrawal only after the wagering requirement has been completed.
• The detailed terms of each promotional offer are published separately on the relevant offer page.

Odds and game results displayed on pcb 88 are determined by third-party providers. pcb 88 acts as an intermediary platform in this regard.

• Once a bet is confirmed, it cannot be cancelled or changed, unless pcb 88 voids it due to a technical error.
• Incorrect odds or game results displayed as a result of a technical error or system failure will be considered void.
• If an event is cancelled or postponed, the status of the related bet will be settled according to pcb 88's established policy.
• The RTP (Return to Player) rate for slots, live casino, or table games is set by the game provider and represents a long-term average — it does not guarantee a win in any specific round.
• Users are assumed to be placing bets knowingly; no claims to change a result will be accepted.

The activities listed below are strictly prohibited on the pcb 88 platform. Any such activity may result in account closure and forfeiture of deposited funds:

• Operating multiple accounts under the same person's name.
• Placing artificial or coordinated bets with the intent of gaining bonuses (bonus abusing).
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Direct or indirect involvement in money laundering or suspicious financial activities.
• Placing bets or conducting transactions using a third party's account.
• Playing games or placing bets using automated software, bots, or algorithmic methods.
• Attempting unauthorised access to any system connected to the platform.

pcb 88 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these terms.
• Registration using false or incorrect information.
• Involvement in fraud, forgery, or money laundering.
• Failure to provide documents requested for account verification within the specified time.
• By court order or government directive.

Upon account closure, any remaining valid balance may be returned subject to wagering conditions. In the case of accounts closed due to rule violations, all bonuses and any winnings earned from bonuses will be forfeited.

Users who wish to close their own account may contact pcb 88's support team directly. In particular, the Self-Exclusion facility under the Responsible Gaming Policy is available for use.

pcb 88 is not liable for the following:

• A game or bet being interrupted mid-session due to loss of internet connection or a device issue.
• Loss caused by technical problems on the part of a third-party game provider.
• Account details being compromised or disclosed to others due to the user's own negligence.
• Unforeseen external circumstances (natural disasters, cyberattacks, etc.) that disrupt the service.

While pcb 88 makes every effort to maintain the highest level of technical security, the platform is provided on an as-is basis. No guarantee of uninterrupted service can be given. Details of our security practices and data protection measures can be found in our Privacy Policy.

pcb 88 has a separate, detailed policy on the collection, storage, and use of users' personal information. By registering, the user is also considered to have agreed to that policy.

• pcb 88 never stores a user's password or full card number.
• All transactions are secured using SSL encryption and other security technologies.
• pcb 88 may be required to disclose information to comply with applicable law or by government directive.
• Details on sharing information with third parties for marketing or analytics purposes are set out in the Privacy Policy.

pcb 88 reserves the right to partially or fully amend these terms at any time. Users will be notified of any significant changes via a notice on the website.

• Updated terms take effect from the date of publication, unless otherwise stated.
• Continued use of the platform after any changes will be taken as acceptance of the new terms.
• If a user does not agree to the new terms, they will be given the opportunity to close their account and withdraw any valid balance.

For general questions or help understanding the terms, answers to many common questions can be found on our FAQ page.

For any questions or complaints about these terms, pcb 88's support team can be contacted:

• Live Chat: Available 24/7, with support in both Bengali and English.
• Email: [email protected]

If a dispute arises, an initial attempt will be made to resolve it through the support team. If both parties cannot reach an agreement, pcb 88's established dispute resolution procedure will be followed.

Users are requested to submit any complaint clearly, with all relevant information and dates, so that a prompt resolution can be provided.